ABOUT THIS COURSE
Health communication is defined as communication methods and strategies used to inform individuals about health care facts and best practices, with the aim of improving patient health outcomes and enriching personal and community behaviors and public health practices.
What are the 4 types of communication in healthcare?
- Communication in health and social care settings can take place in many forms:
- Verbal communication.
- Non-verbal communication (or body language).
- Written communication.
- Formal communication.
This course is designed for internationally educated health professionals who are in the process of becoming licensed in Canada. It is offered two times per year. This course will provide learners with a deepened understanding of the Canadian health care system, what Canadian patients expect from their health care providers, and how to communicate with patients and caregivers. Participants will have an opportunity to interact with other internationally educated health care professionals in a supportive learning environment.
WHAT YOU\’LL LEARN
- Culture and its impact on health care
- Federal and provincial health care systems
- Patient safety issues
- Patient-centered care
- Collaboration with other professions, patients and caregivers
- Resolving ethical dilemmas
- Communicating effectively
- Canadian expectations surrounding professionalism and life-long learning
- Professional regulatory and advocacy organizations
